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Community Well-being Initiative (CWI) Response Officer – International Rescue Committee

Job Description

Under the supervision of the Community Wellbeing Initiative Manger and Camp Manager, the CWI Response Officer will supervise the case management and support provided to Gender Based Violence survivors. The CWI Response Officer will train and supervise refugee social workers to respond to cases of GBV in the camp and ensure effective case management. This includes providing ongoing training and mentorship for social workers and utilizing monitoring and evaluation systems to ensure high quality services.


  • Monitor & supervise case management, including capacity building through training, mentorship and on-the-job training of social workers to provide case management. Training topics could be active listening and effective communication, action and safety planning, guiding principles, GBV basic concepts, and other related topics.
  • Gather information about what partners have done and are doing. Monitor how partner organizations are implementing the IASC guidelines.
  • Build a relationship with all relevant GBV program stakeholders (health, legal, protection, psychosocial) in camp and the local community to encourage greater communication, collaboration and coordination among partners from the protection, health, legal, and psychosocial sectors.
  • Provide response related trainings for the legal, health, protection and psychosocial sectors in collaboration with GBV Prevention Officer.
  • Set the strategy and agenda for the coordination meetings and ensure minutes are shared with all members of the coordination meetings in a timely manner.
  • Liaise with stakeholders and GBV Prevention Officer to develop strategy, design exercises, and conduct mentoring exercises with health, police and ARRA protection.
  • Work with stakeholders to develop and implement standard operating procedures and monitor referral pathway to ensure easy access to all GBV services.
  • Prepare and submit weekly, monthly and 3 month work plans in a timely manner and incorporate manager feedback.
  • Design, implement, and monitor group psychosocial activities to build informal support networks among women and girls.
  • Submit DMS incident recorder on time every month to the GBV Manager. Utilize statistics and ongoing trends to determine program needs.
  • Develop monthly outreach plan with social workers, based on case trends and ongoing needs of women and girls, include strategies to reach women and girls who are more isolated/have special needs.
  • Update outreach materials, trainings and other materials to include SASA! Methodologies as well as other relevant methodologies.
  • Work in collaboration with Prevention Officer to ensure ongoing needs of women and girls in the camp are being met through prevention-related activities.
  • Collaborate with GBV Prevention Officer to organize awareness raising events, including mass awareness events and ensure response related topics covered in events.
  • Compile and submit monthly reports in collaboration with GBV Prevention Officer.
  • Develop and review activity and spending plans for new grants.
  • Deal with human resource issues as needed: hire social workers, conduct performance evaluations, and terminate staff as needed.
  • Estimate quarterly program purchase requests and monthly cash projections according to the field requirements and submit requests on time.
  • Monitor supply and logistical needs of project and ensure adherence to all relevant IRC logistic policies, including management of materials in the warehouse.
  • Monitor budget through documenting and following up on purchase request and reviewing the BvA each month to closely track spending on program lines.
  • Ensure that all relevant financial documentation is complete and submitted to finance in a timely manner as required by IRC finance policy.
  • Foster a team spirit among GBV staff and work in smooth partnership with GBV Prevention Officer.
  • Any other task designated by the GBV Manager and Field Manager to ensure proper functioning of the GBV Program.

Job Requirements


  • MA/MSc, BA/BSc Degree or Diploma in Social Work, Psychology, Public Health, Women’s Studies, or related field,
  • Two years of relevant experience plus post graduate degree, 4 years of relevant work experience with the first degree and 6 years of relevant experience for diploma holders.
  • Supervisory/Basic managerial skills
  • Technical and report writing skills
  • Computer literate (MS Word, MS excel, MS Power Point, Outlook, etc.)
  • English spoken and written ability.
  • Good communication and interpersonal skills


  • Experience in counseling survivors of Gender Based Violence.
  • Clear understanding of gender, power abuse, and issues surrounding violence against women.
  • Able to maintain medical ethics, confidentiality and respect for client at all times.
  • Experience in participatory techniques and community mobilization
  • Ability to lead, train, supervises, facilitate and motivate other CWI field workers in their respective tasks in a professional, respectful and supportive manner.
  • Positive and professional attitude, able to organize, maintain composure and prioritize work under pressure, work over-time when needed and able to coordinate multiple tasks and maintain attention to detail.
  • Ability to work as a member of a team essential.

How to Apply

Please send your CV, application letter and copies of credentials to the following address:

IRC, P.O.BOX 249, Assosa,

  • Please include 3 references from current and former employers.
  • Application Letters will not be returned. IRC discourages phone calls or personal visits.
  • Only applicants meeting the minimum qualification will be short listed and contacted.

Your application letter/cover letter must include the following information.

  • Name of the position you have applied for
  • Date of application
  • Summary of your qualifications and experience
  • Motivation/objective of why you have applied for the job
  • Permanent Address and present address (if different form permanent) and telephone number
  • Disclose any family relationships with existing IRC employees.
    • Are any of your relatives employed by International Rescue committee (IRC)?   YES or  NO
      • If answer is “yes”, give the following information:
        • NAME
        • Relationship
        • Position
        • Office/field office

Recruiter of the position Assosa HR.

IRC is an equal employment opportunity employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status or disability.

Qualified women are strongly encouraged to apply.

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